Billing specialist - #50311

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues—regardless of role or function — to work confidently with AI‑enabled tools, apply digital and analytical thinking, and continuously adapt as technologies evolve, must drive an AI first sense of purpose and urgency.

Clinisys has built an unrivalled reputation for deploying complex diagnostic networks and academic centres – and is the only provider to repetitively deliver to all disciplines end-to-end – at scale. Fostering healthier communities.

Purpose

This role is primarily responsible for the timely issuance of business-to-business invoices for Clinisys clients. It provides full administrative coverage of sales invoicing and general administration related to projects and maintenance contracts.

The role also focuses on delivering positive customer experiences, improving internal processes, and providing administrative support to the Finance Director.

Essential Functions

• Sales invoicing

• Billing administration (correspondence, contracts, internal administration)

• Project administration and follow-up

• Management of customer maintenance contracts

• After-sales follow-up, including ordering and invoicing

• Work effectively with co-workers as part of a team

• Provide professional and knowledgeable responses to customer queries

• Manage specific projects as required

Skills & Competencies

• Strong organizational skills with excellent prioritization ability

• High level of accuracy and attention to detail

• Clear and effective verbal and written communication

• Ability to self-initiate and lead tasks or projects

• Strong problem-solving skills, including resolving client issues quickly

• Ability to learn and work across multiple software systems

• Language skills:

  • Fluent in Dutch and English (required)

  • Knowledge of French (Spanish is a plus)

Experience & Education

• Bachelor’s degree (or equivalent)

• Experience in finance, preferably within a software or healthcare environment

• Experience in a similar administrative or billing role

• Experience working with:

  • Pricing structures

  • Internal systems

  • Sales and billing processes

Location: Ghent, Belgium

Salary: €57,408 - €86,112 (per annum, depending on experience, skills, and qualifications)

This role requires a working knowledge of Artificial Intelligence (AI) technologies and the ability to leverage them to improve processes and outcomes. A core understanding of AI concepts is required and must be able to demonstrate the use of AI tools in a professional setting.

Onboarding
As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

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