Business Consultant - #49046

We are looking for a Business Consultant to support multiple Shared Services teams within the Product Journey Tribe. The role focuses on delivering business value by analysing complex environments, designing solutions, and supporting transformation initiatives.

You act as a bridge between business and IT, ensuring alignment across stakeholders and systems. You will operate in an evolving environment where structure still needs to be further shaped, requiring someone who can bring clarity, create structure, and guide teams through change.

Responsibilities

• Engage with stakeholders to identify business needs, challenges, and opportunities
• Analyse requirements and assess impact across processes, systems, and data flows
• Perform end-to-end impact analyses across applications and domains
• Translate business needs into clear requirements and solution directions
• Design conceptual solutions for transformation initiatives
• Contribute to roadmap development, balancing business and technical feasibility
• Support the creation of business cases and strategic decision-making
• Act as a bridge between business and IT, ensuring alignment and challenging assumptions
• Define acceptance criteria and validate end-to-end solutions
• Support implementation, testing, and change management activities
• Lead process design and continuous improvement initiatives
• Ensure high-quality documentation of requirements and solutions
• Act as a domain expert and key contact for stakeholders and vendors
• Deliver insights and analyses to support operational and strategic decisions
• Help bring structure and clarity in a still-maturing team and process landscape
  
  

Requirements & Qualifications:

• Bachelor’s or Master’s degree
• 5–7 years of relevant experience in business analysis or consultancy roles
• Experience in complex environments with multiple systems and integrations
• Strong experience in process modelling, process management, and documentation
• Familiarity with agile ways of working
  
  

Must Have Skills

• Strong analytical and conceptual thinking skills combined with a continuous improvement mindset
• Experience with process modeling, process management, and documentation, with affinity for IT and/or network environments
• Good understanding of business analysis methodologies and agile ways of working
  
  

Nice To Have Skills

• Knowledge of AWS, SQL, data modeling concepts, and UX is a plus
• Knowledge of GIS / location intelligence is an asset
• Experience in telecom and/or network environments is a plus