Data Analyst – Customer & Usage Experience - #46384

Pauwels Consulting


Datum: 2 weken geleden
Stad: Schaerbeek, Brussels Hoofdstedelijk Gewest
Contracttype: Voltijd
Our client, a leading organization in the telecommunications sector, is seeking a Data Analyst to join their customer experience insights team. This role focuses on leveraging big data and advanced analytics to identify trends and drive initiatives that enhance user satisfaction.

Responsibilities

  • Identify new customer and usage experience insights through innovative methods and models.
  • Create impactful visualizations to support and drive meaningful business improvement initiatives.
  • Collaborate closely with BI specialists, data scientists, and big data experts to solve complex challenges.
  • Translate business needs into analytical requests and communicate technical results to non-technical stakeholders.
  • Transform raw data into actionable insights that create tangible business value.
  • Maintain and develop data models to ensure high-quality results for independent and team projects.

Requirements

  • 3+ years of experience in data analysis using SQL and Python.
  • 3+ years of experience with relational databases and big data environments like Azure, Cloudera, Hadoop, and Teradata.
  • You have experience with data visualization tools such as Power BI.
  • You bring knowledge of statistical analysis techniques including machine learning, clustering, segmentation, and Bayesian algorithms.
  • You possess a Master’s degree in Computer Science, Applied Mathematics, or Statistics.
  • You're capable of translating business requirements into technical insights and effective visualizations.
  • You are result-oriented, proactive, and a collaborative team player.
  • You are fluent in English with a professional level of Dutch or French.

Nice to Haves

  • Experience with PySpark and DAX.
  • Knowledge of the telecommunications industry.
  • Experience with the creation and maintenance of data pipelines.

Offer

  • Start date: ASAP
  • Location: Brussels
  • Contract: open to both permanent employees and freelancers

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